Lost Trust: Without active reputation management, negative reviews and criticisms can spread unchecked, eroding trust in your brand and deterring potential customers from engaging with your business.

Decreased Visibility: Negative sentiments online can push your business down in search engine rankings, reducing your visibility to potential customers and limiting your reach in the marketplace.

Missed Opportunities: Failing to address reputation issues means missing out on valuable opportunities to showcase positive customer experiences and differentiate your business from competitors, potentially leading to lost sales and growth opportunities.